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I'm at City Exchange with Sophie Martin from City Healthcare, 15:00.
Called out because audit score dropped last month.
I've checked the area inspections, Surface cleanliness, Floor condition.
Found bins not sanitised and touch points missed; carried out spot disinfection.
Put in a temporary fix for now; we'll firm it up once the quote is approved.
Sophie to keep an eye on the area inspections over the next week and let me know if anything changes.
I'll send a quote for scheduled hygiene audits, monthly bin sanitising program.
For today, invoice is call-out plus 1 hour labour; Degreaser sachet used during spot clean.
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